Features

Improve HOA Communication with Messaging and Alerts

When you need to get the word out—fast—GateWatch makes it simple. From newsletters to emergency alerts, send the right message to the right people, through the right channel.

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One Platform for Every Message You Need to Send

From emergency alerts to event reminders, GateWatch helps HOAs and property managers deliver the right message to the right people—fast. Whether it’s push, email, or SMS, everything is sent, tracked, and organized in one place—no third-party tools or extra steps required.

Every communication channel ready to go

Reach Everyone, Anywhere

GateWatch mobile interface displaying real-time community announcements and messages sent via push, SMS, and email. Enables HOA admins to communicate instantly with residents, with all messages logged for compliance and delivery tracking

No more juggling third-party tools or hoping emails get opened. GateWatch connects to residents via push, SMS, and email—all synced in real time.

✓ Send community-wide announcements or building-specific messages

✓ Choose delivery method: email, text, or push

✓ All messages logged for history and compliance

Send the right message to the right group

Smart Segmentation & Targeting

GateWatch admin dashboard showing smart message segmentation tools for targeting HOA communications by building, unit, resident type, or role. Features include owner vs. renter targeting, message templates, and alert expiration settings.

Not every message needs to go to everyone. With GateWatch, you control who sees what.

✓ Target by building, unit, resident type, or role

✓ Send updates to owners vs. renters

✓ Set expiration dates for alerts

✓ Build Message templates

Stay ahead of issues with timely communication

Schedule or Send Instantly

Illustration of GateWatch communication tools for scheduling or instantly sending HOA messages with automated triggers, attachments, and document links. Designed for timely updates, closures, and resident notifications.

Whether it’s a planned update, a last-minute closure, or an automated trigger, GateWatch lets you control the timing

✓ Schedule announcements for future delivery

✓ Create automated triggers for specific messages

✓ Include attachments or links to forms and documents

Build trust with consistent communication

Clear Logs, Real-Time Delivery

Visual representation of GateWatch’s message tracking features showing delivery confirmation, open rates, and channel-specific logs. Enables HOAs to monitor communication effectiveness and improve resident transparency.

Every message you send is tracked—so you know it was received, and when.

✓ View message delivery status by channel

✓ See open rates and read timestamps

✓ Reduce resident complaints with transparency

Frequently Asked Questions

Yes. GateWatch supports all three channels, and you can choose which to use for each message.
Yes. Each resident can manage their preferences—opting in/out of email, SMS, or push through their app or portal.
Absolutely. You can filter by unit, building, role, ownership type, or even past behavior (e.g., only residents who RSVPed to an event).
Yes. All communications are logged with timestamps and delivery details for transparency and reference.
Yes. You can include PDFs, documents, forms, or external links in any announcement or message.
Absolutely. You can define custom categories (e.g., landscaping, plumbing), add priority levels, assign vendors, and track recurring issues over time.