Features

Resident Portal for HOAs and Managed Communities

Residents expect more than paper forms and gate calls. The GateWatch Resident Portal gives your community a centralized hub to manage everything—from dues to documents, events to rewards—accessible from any device.

A Resident Portal People Will Actually Use

Most resident portals do the bare minimum… Pay dues, log maintenance requests, and thats about it. GateWatch gives residents a reason to stay connected. Whether its RSVPing to events, getting rewards for the best local spots, or keeping up with the newest resident news, GateWatch’s Resident Portal connects your community online and in real life.

Make everyday interactions easier and more accessible

A Single Place for Residents to Stay Connected

Computer screen displaying a community management dashboard with user profile overlay. The profile shows a smiling man in a suit, with details including name, email, phone number, vehicle information, and activity stats. The background shows a list of community members and their details.

Whether it’s finding a form, paying a bill, or RSVPing for a community event, the Owner Portal puts everything in one simple, mobile-friendly interface.

✓ Log in from the mobile app or desktop

✓ View community announcements and updates

✓ Access documents, surveys, and directories

✓ Submit maintenance requests and view status

Give residents more reasons to stay engaged

From HOA Tools to Real-World Connection

Two people holding a large speech bubble with text inside, celebrating together.

GateWatch goes beyond operations by connecting your residents to the life of the community—with digital engagement tools and rewards.

✓ Join and RSVP to upcoming community events

✓ Participate in surveys or discussion boards

✓ Discover local businesses through the Rewards Marketplace

✓ Earn and redeem points for daily community actions

Built with adoption in mind, so residents actually use it

Design to Drive Adoption

Illustration of a person interacting with a large smartphone screen displaying notifications, messages, and a bell icon at the top.

The more useful the portal, the more residents use it—and that’s the point. We’ve built the Owner Portal to be clear, helpful, and rewarding.

✓ Personalized experience based on unit or role

✓ Clean navigation and responsive design

✓ Push, email, or SMS notifications for new activity

✓ Seamless link to the GateWatch mobile app

Frequently Asked Questions

  • Yes. Residents can access the portal through any browser or via the GateWatch mobile app—same features, synced in real time.

  • Absolutely. Dues, assessments, and fees can be paid via ACH or card, with transaction history and receipts available for download.

  • Yes. You can control access by role, building, or unit. Only relevant features, forms, and documents are visible to each resident.

  • It does! Residents can view their reward points, browse partner businesses, and track completed actions—right inside the portal.

  • We’ve designed the portal to be easy to use and filled with value. With event reminders, rewards, and mobile tools built-in, adoption comes naturally—and we support it with onboarding and optional incentives.

Explore More of GateWatch’s Features!

Make Community life simpler and more connected for residents

See how the GateWatch Owner Portal helps residents stay informed, engaged, and connected—without added complexity.